Refund policy

Cancellation

Once an order is placed, it cannot be canceled.

Returns

• We DO NOT accept Returns/Exchanges/Refunds. We also do not
do Resales.
• In case of damages incurred at the time of delivery, you will have to
send us a picture & an Unboxing Video , along with order number
within 8 hours of delivery time.
• Pieces ordered during a sale or at a discount, are not eligible for
exchanges/returns/refunds under any circumstances.
• If a damage has occurred (and is verified by our team) we will take
it up on a case to case basis and inform you about next steps. Only
after receiving a confirmation from our end about
processing/repairing said damage, will the piece be accepted as a
“return”.
• A Return Pick-up of the shipment will be arranged (Only eligible
within India) from our end if that service is available for the said
pincode. If your pincode is not eligible/feasible for a return pick up,
the shipment has to be couriered to us at your own shipping cost. In
Either Case, the product needs to be packed back well, sealed tight
and sent in the same shipping & courier cardboard boxes that you
received them in (sealed well with tape) to avoid any loss/damage
during transit. You will also need to share a picture of the well
packed shipment on email or WhatsApp for confirmation before they
are picked up. Only upon this confirmation will the return parcel be
accepted.
• Once we receive the product and the damage is validated, you will
be informed about next steps.
• If the damage is irreversible, we will offer a you a free replacement
of the same piece(*condition apply). If not, you can choose any of
the other stock items of the same value.
• Each product has been updated with multiple pictures, reference
images, dimensions and other details. Please go through all of
these before placing an order with us. Please feel free to message
us and ask us for additional info, more pictures if need be.  These
concerns will not be considered as a valid reason for
return/replacement/exchange after you receive the product.